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HSRC Press :: Democracy, Governance, Service Delivery & Society :: Empowerment through Service Delivery

Empowerment through Service Delivery
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Empowerment through Service Delivery

Meshack M. Khosa (ed)

Format150mm x 210mm (Soft Cover)
ISBN 100-7969-1951-8
ISBN 13978-07969-1951-9
Publish Year2000
RightsWorld Rights
DescriptionRelated ProductsEmail To A FriendProduct RatingCustomer Reviews


The primary aim of Empowerment through Service Delivery is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies drawn from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery goes beyond just providing 'statistics', which are often used uncritically. Empowerment through Service Delivery brings together both qualitative and quantitative analyses, covering various sectors such as water, electricity, transport, education, health, human resources and local economic development.

Empowerment through Service Delivery assembled a wide range of progressive academics, local government executives, municipal managers and administrators, policy makers and independent researchers and academics to reflect on key aspects of infrastructure and service delivery. This book is essential reading for students of development studies, geography, sociology, politics, public policy and economics.


List of Figures
List of Boxes
List of Tables
List of Contributors

  1. 'Facts, Fiction or Fabrication?' Service Delivery, 1994-1999
    Meshack Khosa
  2. Empowerment through Public Works into the Next Millennium
    David Everatt, Nolulamo Gwagwa and Sipho Shezi
  3. Infrastructure for Spacial Development Initiatives or for Basic Needs?
    Stephen Hosking and Patrick Bond
  4. 'The Airport, the Road and the School': Infrastructure Delivery in KwaZulu-Natal
    Meshack Khosa
  5. Infrastructure Agenda in the Durban Metropolitan Area
    Glen Robbins and Eric Watkinson
  6. Discretionary Fund Projects of the Reconstruction and Development Programme
    Meshack Khosa
  7. Infrastructure in Educare Centres in KwaZulu-Natal
    Meshack Khosa and Roseline Ntshingila-Khosa
  8. Human Resource Infrastructure Development
    Duduzile Maseko
  9. Debating Supply and Demand Characteristics of Bulk Infrastructure: Lesotho-Johannesburg Water Transfer
    David Letsie and Patrick Bond, with documents from the World Bank, Ministry of Water Affairs and Forestry, and World Bank Inspection Panel
  10. Empowerment through Infrastructure and Service Delivery
    Meshack Khosa
About the Author/s

Meshack M. Khosa was at the time of this publication a member of the Democracy and Governance Research group of the Human Sciences Research Council. He currently leads the Centre for African Research & Transformation based in Durban.


Prof. Michael Watts, Director of Institute of International Studies, University of California, USA:

"Meshack Khosa has brought together the key figures working on empowerment and service delivery and this book, in its scope, sophistication and rigor, represents one of the most important contributions to the debates over the achievements of and challenges confronting the 'new' South Africa. A book which deserves to be read widely in and outside academia"

Prof. Brij Maharaj, Head of the Department of Geography, University of Durban-Westville, South Africa:

"The writing style (of both volumes) is very clear and readable. Empowerment through Service Delivery and Infrastructure Mandates for Change 1994-1999 make a valuable critical contribution which will be well received by academics, students, and practitioners"



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