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Innovation is widely acknowledged as being key to economic growth and progress, particularly as innovation by business enterprises is vital in ensuring their future success and competitiveness in an increasingly competitive global market. With this in mind, the Centre for Science, Technology and Innovation Indicators (CeSTII) was commissioned by the Department of Science and Technology (DST) to undertake a national innovation survey based on international best practice.
This publication examines best practices in public sector service delivery through a comparative analysis of Singapore, Malaysia, Thailand, the Philippines and Indonesia. The book, which will be of interest to scholars, decision makers and informed members of the public, concludes with a general model of strategic governance.